Founded in 1987 by Mahesh C Sharma, GDX is a leading Security & Facility Management Services provider. Incorporated under the Companies Act, 1956 with its Head Quarters at Delhi, GDX today offers a wide array of services ranging from total security, investigation and facility management services to its varied clientele like Government, Semi- Government Undertakings, Banks, Industrial Houses, Multi-National Companies, Hospitals, Factories, Academic Institutes, Residences and Foreign Missions. To serve and support the requirements of the client all in house resources of are combined and put together to successfully achieve the objectives of the assignment. The reason we stand tall from our competitors is that we are equipped with international know-how and high-tech equipments. We have the exibility to deliver immaculate professional services through our qualified work force that closely monitor and supervise each security personnel deployed by us. Our mobile operations teams carry out site visits and random inspections on daily basis.
Company profileRoles & Responsibilities:
-Leadership & Growth: Provide strategic direction across accounts, leading
profitable growth through both new and existing client relationships.
-Innovation & Development: Drive innovative practices in both technical and soft
services, identifying opportunities for organic growth and new business ventures.
-Client Retention: Proactively build and maintain strong, long-lasting client
relationships to ensure client satisfaction and retention.
-Team Management: Lead the operations team to fulfill contractual requirements,
fostering a culture of continuous improvement and idea generation for enhanced
service delivery.
-Strategic Planning: Develop and implement a robust strategic plan for each site
within your area of responsibility.
-Operational Efficiency: Ensure an efficient operating model to minimize costs while
maintaining high standards of service.
-Support & Guidance: Provide clear guidance and set objectives for service teams
responsible for delivering on-site services.
-Operational Excellence: Focus on customer retention, standard process
implementation, gathering client feedback, and introducing innovative ideas.
-Facility & Quality Enhancement: Enhance facility standards and workforce quality.
-Vendor & Contract Management: Maintain cordial relationships with clients and
vendors, oversee contract renewals, negotiations, and ensure smooth operations in
compliance with government and statutory authorities.
-Sales Collaboration: Coordinate with the sales team for site surveys and business
development.
-Maintenance Programs: Guide the team in implementing routine, preventive, and
predictive maintenance programs, including finalizing logbooks and checklists for all
building services.
-Financial Oversight: Engage in innovation, planning, development, cost-saving
measures, and budgeting.
The Ideal Candidate:
Experience: Significant experience in a senior management role within the Facility
Management (FM) industry.
Educational Background: Degree or background in Facilities or Engineering.
Industry Knowledge: Proven expertise in managing high-profile facilities and large
teams, with a track record of achieving significant targets.
Multi-Service Line Exposure: Demonstrated success within a multi-service line FM
environment.
Relationship Management: Exceptional skills in managing client relationships at
various levels.
Key Skills Required:
Business Operations
Client Relationship Management
Team Management
Business Management
P&L and SLA Management
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